The PlayStation 5(PS5) has become a highly popular gaming console, offering a seamless gaming experience to users. However, like any electronic device, it is not immune to technical issues. One common problem encountered by PS5 users is the “Cannot Start The Application” error, which prevents games from launching or causes crashes during gameplay. If you are facing this error, don’t worry! In this guide, we will explore several troubleshooting methods to help you fix the “Cannot Start The Application” error on your PS5.
PS5: How to Fix Cannot Start The Application Error:
Reconnect the external storage drive
If you are using an external storage drive to play games on your PS5 and encountering the error, try disconnecting and reconnecting the external storage drive. Sometimes, a simple system glitch or cache issue can cause conflicts with game launches. Connect the drive to a different USB port on the back of the PS5 console. Once the system recognizes the drive, you should be able to play the game. If you want to move the game from the external storage drive to the internal storage, follow the steps provided:-
- To play PS5 games, you need to copy the game from your USB extended storage drive back to your PS5 console’s internal SSD storage. It’s much quicker to copy a PS5 game from USB extended storage than to re-download it.
If you want to use a USB extended storage drive that you were previously using with your PlayStation®4 console, simply connect it to your PS5™ console. You’ll be able to access any PS4 games on the drive.
Check Firmware Updates on PS5
Ensure that your PS5 console is running the latest system software version. Outdated software versions can often lead to various issues and glitches. To check for updates, navigate to “Settings” > “System” > “System Software” > “System Software Update and Settings”. If an update is available, download and install it.
Eject and Re-insert the game disc
In cases where the error occurs while using a game disc, ejecting and re-inserting the disc may resolve the issue. Some users have reported that this simple step has fixed the problem for them.
Download the game on internal storage
If you are encountering the error while trying to play a game from an external storage drive that is not connected, try downloading the game directly onto the PS5’s internal storage(SSD). From the PS5 home screen, access the “Game Library” and select the problematic game. Choose the option to download the game and wait for the download and installation process to complete.
Rebuild Database on PS5
If previous methods did not resolve the error, try clearing the cache and rebuilding the database on your PS5. Turn off the console, then press and hold the power button until you hear two beeps. Connect your DualSense controller via USB and select the “Clear Cache and Rebuild Database” option from the Safe Mode menu. Once the process is complete, restart the console normally.
Factory Reset your PS5
As a last resort, you can perform a factory reset of your PS5. Note that this will erase all data on the console, so make sure to back up your important files beforehand. Go to “Settings” > “System” > “System Software” > “Reset PS5” and follow the instructions. After the reset, reinstall the applications or games. If prompted, sign back into your account.
Contact PlayStation Support
If none of the above methods resolve the error, it is advisable to reach out to PlayStation Support for further assistance. They can provide specific guidance based on your situation and may offer repair or replacement options if your console is still under warranty.
Conclusion
Encountering the “Cannot Start The Application” error on your PS5 can be frustrating but by following the troubleshooting methods outlined in this guide, you should be able to resolve the issue. Remember to check for firmware updates, reconnect external storage drives, rebuild the database and perform a factory reset if necessary. If all else fails, contacting PlayStation Support is a recommended step. Enjoy your gaming experience on the PS5!
Experiencing difficulties with your Device, check out our “How To” page on how to resolve some of these issues.
