Are you experiencing issues with your ZTE phone? Whether it’s slow charging, screen freezes, or forgetting your password, a factory reset can often resolve these problems and give your device a fresh start. In this comprehensive guide, we will walk you through the process of how to factory reset a ZTE phone, offering various methods depending on the state of your device. Before we dive into the details, let’s understand the meaning of a factory reset and the importance of backing up your data.
Understanding Factory Reset and Data Backup
Before you proceed with a factory reset, it’s important to know what it entails. A factory reset, also known as a hard reset, restores your phone to its original settings as set by the manufacturer. This process wipes all the data on your phone, including personal information and settings. Therefore, it’s crucial to back up your ZTE phone to prevent any data loss. Let’s explore the steps to perform a factory reset on your ZTE phone.
General Methods for Factory Resetting a ZTE Phone
The process of factory resetting a ZTE phone may vary depending on whether your phone is powered on or off and locked or unlocked. In this section, we will discuss some general methods that can be used to factory reset your ZTE phone.
Method 1: Factory Reset via the Settings App
If your ZTE phone is powered on and unlocked, you can perform a factory reset through the Settings app. Follow these steps:
- Go to the Settings menu on your ZTE phone.
- Scroll down and select System. Tap on the Advanced feature to display advanced options.
- From the drop-down options, choose Reset Options.
- Tap on Erase all data (factory reset) to initiate the reset process. A confirmation message will appear, informing you that all data will be erased.
- Tap on RESET PHONE to proceed. Another confirmation message will appear, reminding you that all information will be erased without an undo option.
- Tap ERASE EVERYTHING to confirm the factory reset.
- You may need to enter your screen unlock password or PIN. Once entered, your ZTE phone will restart and be restored to its original settings.
Method 2: Factory Reset via Recovery Mode
If your ZTE phone is powered off or stuck on a black screen, you can perform a factory reset using the Recovery mode. Here’s how:
- Turn off your ZTE phone by pressing and holding the Power button.
- Press and hold the Volume Up (or Volume Up key for some models) and Power buttons simultaneously until the ZTE logo appears.
- Once your device enters the Recovery mode, select Wipe data and then choose Factory reset.
- You’ll be presented with two options:Reset and Back to previous stage. Select Reset to wipe the data from your phone.
- After the data wipe process is complete, tap Back to previous page.
- Finally, select Reboot System Now to restart your ZTE phone.
Factory Resetting a Locked ZTE Phone
If your ZTE phone is locked and you forget the password, or if you have purchased a second-hand phone with a locked screen, there are methods available to factory reset your device. Let’s explore two methods to factory reset a locked ZTE phone.
Method 1: Factory Reset via Google Find My Device
If you’re locked out of your ZTE phone and don’t remember the password, Google Find My Device can help you perform a factory reset. Follow these steps:
Visit Google – Find My Device and sign in with the Google account linked to your ZTE phone.
You will see a list of devices linked to your Google account. Select the ZTE phone you want to factory reset.
Choose the option ERASE DEVICE from the available options.
If prompted, sign in to the synced Google Account on your ZTE phone. Once signed in, select Erase to erase all the data, including the lock screen password.
Your device will reboot and be restored to its factory settings.
Note: After the factory reset, you may need to verify your Google account to access the device.
Method 2: Factory Reset via 4uKey for Android
If you have forgotten the screen lock passcode of your ZTE phone, you can use a tool like Tenorshare 4uKey for Android to perform a factory reset without a password. Here’s how:
Download and install 4uKey for Android on your Windows or Mac computer. Connect your ZTE phone to the computer using a USB cable.
Launch 4uKey for Android and select Remove Screen Lock.
From the options Remove Screen Lock and Remove Screen Lock without Data Loss, choose Remove Screen Lock as it is applicable to most Android devices, including ZTE phones.
Click Start and confirm that removing the lock screen password will erase all data on the device. Click Yes to proceed.
Follow the on-screen instructions to put your ZTE phone into Recovery mode and then reboot the system. Your phone will be successfully unlocked after this process.
Conclusion
A factory reset can be an effective solution to resolve various issues with your ZTE phone. Whether your phone is experiencing software problems or you’re locked out of your device, knowing how to perform a factory reset can be invaluable. In this guide, we have provided comprehensive instructions on how to factory reset a ZTE phone using different methods. Remember to back up your data before performing a factory reset to avoid permanent data loss. By following the steps outlined in this guide, you can give your ZTE phone a fresh start and potentially resolve any ongoing issues.
