How to Recover your Account on your Huawei Mobile

In today’s digital age, smartphones have become an indispensable part of our lives. We rely on them for various tasks, from communication to productivity. Huawei, a prominent player in the smartphone market, requires users to create an account to access its ecosystem. This account is deeply integrated into your life and serves as a gateway to various online services. However, losing access to your Huawei account can be a frustrating experience. In this comprehensive guide, we will walk you through the steps to recover your Huawei account, ensuring you can regain access with ease.

Smartphones have become an integral part of our daily lives, and Huawei is a prominent player in the smartphone market. To access the full range of features and services offered by Huawei, you need to create an account. This account is essential for various tasks, including app downloads, data backup, and device synchronization. Losing access to your Huawei account can be a significant inconvenience, but don’t worry – we’re here to help you recover it.

Checking if You Have an Account

Before diving into the account recovery process, let’s first check if you already have a Huawei account. Follow these steps to determine if you have an account:

1. Open the Settings app on your Huawei mobile device.
2. Look for the option to log in to your Huawei ID.
3. Enter a phone number or email address that you might have used to register an account.
4. If the account already exists, proceed to the next section to reset the password. If the account information does not exist, you will need to log in with a third-party account for verification.

Resetting the Password of an Existing Account

If you have an existing Huawei account but have forgotten your password, you can easily reset it by following these steps:

1. On your Huawei device, go to the Settings app.
2. Select the option to log in to your Huawei ID.
3. Choose the “Forgot password?” option. This will take you to a new page.
4. Enter the phone number, email address, or Huawei ID associated with your account.
5. Tap on “Next” to proceed.
6. If the account information exists, you will see the option to reset the password. Select either “Change verification method” or the “Obtain Code” button to confirm your account.

Retrieving Your Huawei ID from the Official Huawei Website

In some cases, you may encounter an activation screen on your Huawei device, preventing you from using it. If this happens, you can recover your Huawei ID by visiting the official Huawei Cloud website from a computer browser. Here’s what you need to do:

1. Open your preferred web browser and go to cloud.huawei.com.
2. Click on the “Forgot password” option.
3. Enter the phone number, email address, or Huawei ID that you used when creating the account.
4. Click on “Get code” or “Change verification method” to verify your account.
5. Sign in to your account using the recovered Huawei ID.

Creating a New Account

If you don’t have an existing Huawei account or are unable to recover your old account, don’t worry – you can easily create a new account. Follow these steps to create a new Huawei account:

1. Visit the Huawei website or download the Huawei Mobile Services app on your device.
2. Locate the option to create a new account and click on it.
3. Fill in the required information, such as your name, email address, and phone number.
4. Create a strong password for your account.
5. Agree to the terms and conditions, and complete the registration process.
6. Once your account is created, you can log in to your Huawei device using the newly created credentials.

Recovering Your Account Using Your Device’s SN Number

If you are still unable to recover your Huawei account using the methods mentioned above, you can try using your device’s SN (Serial Number) to regain access. Here’s how:

1. Open the Calculator app on your Huawei device.
2. Rotate your device to landscape mode.
3. Enter the following code: “() () 2846579 () ()”.
4. Go to “Veneer information > other info” to find the SN number.
5. Alternatively, you can find the SN number on the packaging of your Huawei device.
6. Once you have the SN number, contact Huawei customer care and provide them with the details. They will assist you in recovering your account.

Troubleshooting Device Issues

Sometimes, you may encounter difficulties with your Huawei device that are unrelated to your account. If you’re experiencing any device-related issues, we have an extensive collection of troubleshooting guides on our website. Visit our “How To” page for solutions to common Huawei device problems.

Conclusion

Losing access to your Huawei account can be a frustrating experience, but with the steps outlined in this guide, you can easily recover it. Remember to keep your account information secure and always have a backup plan in case you forget your password. If you encounter any difficulties during the account recovery process, don’t hesitate to reach out to Huawei customer support for assistance. Stay connected and enjoy the full range of features offered by your Huawei mobile device!

Experiencing difficulties with your Device, check out our “How To” page on how to resolve some of these issues.