In this comprehensive guide, we will walk you through the process of reconnecting your Ring doorbell to Wi-Fi. Whether you are experiencing connection issues or have recently changed your Wi-Fi network, we have got you covered.
The Challenges
Before we dive into the solutions, let’s first understand why your Ring doorbell may not be connecting to Wi-Fi. There are several common reasons for this issue:
- Power Outage: A power outage can disrupt your Wi-Fi connection, causing your Ring doorbell to lose connectivity temporarily.
- Low Battery: If the battery level of your Ring doorbell or router is low, it can affect the connection stability.
- Poor Wi-Fi Connection: Weak or unreliable Wi-Fi signals can prevent your Ring doorbell from connecting properly. A router’s placement or an outdated device can contribute to this problem.
- Incorrect Login Credentials: If you have entered the wrong Wi-Fi network name or password, your Ring doorbell will not be able to establish a connection.
Now that we have identified the potential challenges, let’s explore the solutions to reconnect your Ring doorbell to Wi-Fi.
Solutions to Reconnect Your Ring Doorbell
1. Check Your Network
Start by checking the status of your Wi-Fi network. Ensure that your router is functioning properly and that other devices can connect to it without any issues. If you are using a smartphone, try connecting it to your Wi-Fi network to verify its stability. If your smartphone connects seamlessly, it indicates that your network is functioning normally, and you can proceed with reconnecting your Ring doorbell.
2. Change the Password
If you have recently changed your Wi-Fi password, your Ring device may not be connected to the new network. Even if it was previously connected, a password change requires you to manually reconnect the device. Open the Ring doorbell app and enter the new password to establish a connection.
3. Reboot the Router
Sometimes routers may experience lag or connectivity problems, resulting in delayed or failed connections. To resolve this, try rebooting your router. Turn off the router, wait for five minutes, and then turn it back on. After rebooting the router, reconnect your smartphone to the Wi-Fi network. If your smartphone connects quickly, you can proceed to reconnect your Ring doorbell.
4. Check the Power Supply
A low battery can cause your Ring doorbell to malfunction and lose connectivity. To check the battery status:
- Open the Ring app on your mobile device.
- Tap the three lines on the top-left corner.
- Select “Devices” and choose your Ring doorbell.
- Tap on “Device Health” to view the battery status.
Charge the battery if necessary before reconnecting your Ring doorbell to Wi-Fi.
5. Check Compatibility
Ring devices typically work with Wi-Fi connections of 2.4 GHz. They are not compatible with 5 GHz networks as they lack the necessary hardware. If you recently switched to a 5 GHz Wi-Fi router, this could be the cause of the problem. It is best to use a 2.4 GHz Wi-Fi network or a router that supports both 5 GHz and 2.4 GHz networks.
6. Change the Network Password
If your Ring doorbell suddenly disconnects from the Wi-Fi network, changing the Wi-Fi password can help resolve the issue. Follow these steps:
- Open the Start menu and type CMD in the search tab.
- Right-click on “Run as Administrator” when the dialog box appears.
- Type /ipconfig in the dialog box and copy the IPV4 address.
- Paste the copied code into your browser and access your Wi-Fi panel.
- Change the password for your Wi-Fi network, ensuring it is a unique combination of upper and lower-case characters, numbers, and special characters.
Wrapping Up
Reconnecting your Ring doorbell to Wi-Fi is essential for seamless functionality and enhanced home security. By following the steps outlined in this guide, you can troubleshoot and resolve common connection issues. However, if you continue to experience difficulties, it is advisable to seek technical assistance to ensure proper examination and installation of your doorbell.
Experiencing difficulties with your Device, check out our “How To” page on how to resolve some of these issues.
