If you’ve found yourself in a situation where you need to remove someone from your Amazon Prime account, whether it’s an ex-partner, a roommate who hasn’t paid their share, or someone who gained access without your consent, don’t worry. In this comprehensive guide, we’ll show you step-by-step how to kick someone off your Amazon Prime account and ensure the security and privacy of your account.
Signs that Someone is Using Your Amazon Account
Before we dive into the process of removing someone from your Amazon Prime account, it’s important to know the signs that someone else is using your account. Here are a few indicators to look out for:
Unfamiliar Personal Information: Check your account for addresses and payment information that don’t belong to you. This could be a clear sign that someone else is accessing your account.
Recent Orders and Search History: Take a look at your recent orders and recently searched items. If you notice any purchases or searches that you didn’t make, it’s a strong indication that someone else has been using your account.
Amazon Order Notifications: If you’re receiving notifications about items being shipped and you didn’t place any orders, it’s a clear sign that someone is using your Amazon account.
Unauthorized Activity on Amazon Prime Video and Other Services: Keep an eye on your list of purchased or recently watched movies and books on Amazon Prime Video. If you see content that you didn’t initiate, it’s time to take action.
Now that you’re aware of the signs, let’s move on to the steps you can take to remove someone from your Amazon Prime account.
Step 1: Change Your Amazon Account Password
The first and most crucial step in removing someone from your Amazon Prime account is to change your password. This will immediately revoke access for anyone currently using your account without your permission. Follow these steps to change your Amazon account password:
Log in to Your Amazon Account: Access your Amazon account using your current credentials.
Go to Account & Lists: From the drop-down menu, click on “Account & Lists.”
Select Login & Security: Under the “Your Account” section, choose “Login & Security.”
Verify Your Identity: Enter your password and complete the verification process by providing an OTP sent to your email and phone number.
Change Your Password: Locate the password option and click on the edit button. Enter your current password and set a new, more secure password. Make sure to use a combination of uppercase and lowercase letters, digits, and symbols. Avoid using common words, personal information, or easily guessable phrases. Once you’ve entered your new password, save the changes.
Remember, a strong password is crucial for the security of your account. Consider using a password manager to generate and store complex passwords securely.
Step 2: Verify and Update Your Account Information
After changing your password, it’s important to verify and update your account information to ensure that the intruder hasn’t made any unauthorized changes. Follow these steps:
- Check Your Account Information: Within the “Login & Security” page, review your name, email, and mobile number. Make sure they are correct and haven’t been tampered with. If you notice any discrepancies, click on the edit button to correct them.
- Remove Unwanted Addresses and Cards: Remove any addresses and card information that don’t belong to you. This will help you detect any future unauthorized changes more easily.
Step 3: Add Two-Factor Authentication for Extra Security
To further enhance the security of your Amazon account, it’s highly recommended to enable two-factor authentication (2FA). This adds an extra layer of protection by requiring an additional passcode for entry into your account. Follow these steps to enable 2FA:
Access Two-Step Verification Settings: Within the “Login & Security” page, locate the two-step verification (2SV) option and click on the edit button.
Enter Your Phone Number: If your phone number is not already registered, enter it and click “Please send OTP” to receive a verification code.
Verify the OTP: Enter the OTP you received into the designated field and click “Verify OTP and continue.”
Enable Two-Step Verification: Click on the “I got it. Turn on the Two-Step Verification” button to activate 2FA for your Amazon account.
You can also choose to set 2FA to not require a passcode for the current device and browser you’re using. This option can be useful if you don’t want to go through the 2FA process every time you log in.
To ensure that those who have used your account in the past no longer have access, it’s important to remove their devices from your Amazon account. Follow these steps to remove unauthorized devices:
Log in to Your Amazon Account: Use your current credentials to log in to your Amazon account.
Access Your Content and Devices: From the drop-down menu under “Account & Lists,” click on “Your Content and Devices.”
Select Devices: Click on the “Devices” tab to view a list of all currently registered devices on your account.
Remove a Device: Locate the device you want to remove and click on “Deregister” next to it. This will remove the device from your account and revoke access.
If you’re using Prime Video, signing out of the device you’re currently using will also disconnect it from your account until you log back in.
Step 5: Additional Security Measures
If you suspect that someone accessing your account is trying to make unauthorized purchases using your payment information, it’s important to take additional security measures. Follow these steps:
Check Your Recent Orders: Visit the “Your Orders” page from the “Account & Lists” drop-down menu. Review all recent orders and identify any purchases that you didn’t make. If you find any unauthorized charges, contact your credit card issuer and Amazon’s Customer Service to dispute them.
Removing Household Members: If you’ve set up an Amazon Household account to share your Prime benefits, you can remove a household member who no longer needs access. To do this, go to “Manage Your Household” and select “Remove” below the name of the member you want to remove. Keep in mind that once removed, neither the primary member nor the removed member can join another Amazon Household for 180 days.
Conclusion
Removing someone from your Amazon Prime account is a straightforward process that involves changing your password, verifying and updating your account information, enabling two-factor authentication, removing unauthorized devices, and taking additional security measures. By following these steps, you can safeguard your account, ensure your privacy, and regain control over your Amazon Prime membership.
Remember to regularly monitor your account activity and promptly address any suspicious or unauthorized access. By staying vigilant and implementing these security measures, you can enjoy a secure and hassle-free Amazon Prime experience.
If you found this guide helpful, consider checking out our other articles on how to make the most of your Amazon Prime membership.
