Are you a Google Pixel user who is experiencing issues with Widevine L3 support and restricted streaming quality on OTT services like Netflix? If so, you’re not alone. Many Pixel device users are facing this problem, which limits their streaming resolution to SD (Standard Definition) and prevents them from enjoying higher-quality content. In this comprehensive guide, we will discuss how to fix the Widevine Level Changed from Level 1 to 3 issue on Google Pixel devices, allowing you to stream content at higher resolutions.
To comprehend the issue at hand, it is essential to understand Widevine DRM (Digital Rights Management) and the different Widevine levels. Widevine is a widely-used DRM technology employed by various media streaming services like Netflix, Disney+, and Hulu to safeguard their content from unauthorized distribution and piracy. Widevine DRM ensures that content can only be accessed on authorized devices and prevents unauthorized copying or redistribution.
There are three different Widevine levels: L1, L2, and L3. Widevine L1 is the highest level of protection, where content is decrypted and processed entirely within the Trusted Execution Environment (TEE) of the device. Devices with Widevine L1 support can stream content at the highest possible resolution and are best suited for users who want to enjoy their content on larger screens like monitors or TVs.
Widevine L2 devices also have a Trusted Execution Environment (TEE), but video processing occurs on a software basis. These devices can stream content at a maximum resolution of 540P. On the other hand, Widevine L3 is the lowest-supported video resolution, limited to 480P. Devices with Widevine L3 support lack a Trusted Execution Environment (TEE) for DRM encryption, resulting in limited streaming quality.
Checking Widevine Level on Google Pixel Devices
Before proceeding with the fix, it’s crucial to determine the Widevine level on your Google Pixel device. Most Android devices, including Google Pixel devices, come with Widevine L1 support by default, as certified by Google. However, some rooted or non-certified devices may only support Widevine L2 or L3. Additionally, a software bug or corrupted update can cause the Widevine DRM to revert from Level 1 to Level 3.
To check the Widevine level on your Google Pixel device for Netflix, follow these steps:
- Open the Netflix app on your Google Pixel device.
- Tap on the “Settings” option within the app.
- Scroll down and find the “Playback Specifications” section.
- In the “Playback Specifications” section, you will be able to see the available formats for streaming.
If you find that the Widevine level has been changed from Level 1 to Level 3 on your Google Pixel device, don’t worry. There is a solution that can help you fix this issue and regain Widevine Level 1 support.
Fixing Widevine Level Changed from Level 1 to 3 in Google Pixel
Thanks to the efforts of the XDA community, a Widevine Services APK file has been developed that can help restore Widevine Level 1 support on affected devices. By following the steps outlined below, you can fix the Widevine Level Changed from Level 1 to 3 issue on your Google Pixel device and enjoy higher-quality streaming on OTT services like Netflix.
Step 1: Download and Install the APK File
The first step is to download the Widevine Services APK file on your affected Google Pixel device. You can find the APK file by visiting the XDA forum thread dedicated to this issue. Once you have downloaded the APK file, follow the instructions below:
- Locate the downloaded APK file on your device.
- Tap on the APK file to initiate the installation process.
- If prompted, allow installation from unknown sources in your device settings.
- Follow the on-screen instructions to complete the installation of the APK file.
Step 2: Clear Cache and Data of the Netflix App
After installing the Widevine Services APK file, you need to clear the cache and data of the Netflix app on your Google Pixel device. This step ensures that any conflicting data or settings are removed, allowing the app to function properly with Widevine Level 1 support. Here’s how you can clear the cache and data of the Netflix app:
- Go to the device Settings menu on your Google Pixel device.
- Scroll down and select Apps or Applications.
- Locate and tap on the Netflix app from the list of installed apps.
- Within the Netflix app settings, select Storage or Storage & cache.
- Tap on the Clear Cache button to remove the cached data.
- Next, tap on the Clear Data button to delete all app data.
Step 3: Reboot Your Device
Once you have cleared the cache and data of the Netflix app, it is recommended to reboot your Google Pixel device. Rebooting your device helps apply the changes made and ensures a fresh start for the Netflix app with Widevine Level 1 support. To reboot your device, follow these simple steps:
- Press and hold the power button on your Google Pixel device.
- From the power options menu that appears, select the Restart or Reboot option.
- Wait for your device to restart and boot up.
Step 4: Enjoy Widevine Level 1 Support
Congratulations! Your Google Pixel device should now have Widevine Level 1 support restored. You can now open the Netflix app and enjoy streaming content at higher resolutions. Make sure to test different videos and check the streaming quality to ensure that the issue has been successfully resolved.
Additional Tips and Troubleshooting
If you have followed the steps above and are still experiencing issues with Widevine Level 1 support on your Google Pixel device, here are some additional tips and troubleshooting steps you can try:
- Make sure that your Google Pixel device is running the latest software updates. Software updates often include bug fixes and improvements that can resolve compatibility issues.
- Contact the customer support or service center of your device manufacturer for further assistance. They may be able to provide specific guidance or solutions tailored to your device model.
- Consider performing a factory reset on your Google Pixel device as a last resort. This will erase all data and settings on your device, so make sure to back up your important data before proceeding.
Conclusion
In summary, the Widevine Level Changed from Level 1 to 3 issue on Google Pixel devices can be frustrating, as it limits the streaming quality on popular OTT services like Netflix. However, by following the steps outlined in this guide, you can fix this issue and restore Widevine Level 1 support on your Google Pixel device. Remember to download and install the Widevine Services APK file, clear the cache and data of the Netflix app, and reboot your device. If the problem persists, reach out to your device manufacturer’s support team for further assistance. Now you can enjoy streaming your favorite content at higher resolutions on your Google Pixel device!
Remember, if you ever encounter any issues or have further questions, don’t hesitate to reach out. We’re here to help you make the most of your tech devices and ensure a seamless streaming experience.
Disclaimer: The information provided in this article is for educational and informational purposes only. The mentioned solutions may not work in all cases, and users should proceed with caution and at their own risk.
Experiencing difficulties with your Device, check out our “How To” page on how to resolve some of these issues.
This is a lazy article. How about a link to the apk atleast so people don’t have to waste time searching for it to find out that the pixels won’t allow it to install anymore and are immediately disappointed instead of searching first.
Or a Reddit link to one of the very popular threads pointing to there being no current solutions because Google is being scummy.
Thank you for the update.
Only for Oppo handsets douche