How To Fix The Amazon App Store Not Working on Android 12?

The Amazon App Store has long been regarded as a reliable alternative to the Google Play Store for Android users. It offers a wide range of free and paid applications, making it a popular choice for many smartphone owners. However, with the release of Android 12, several users have reported experiencing problems with the Amazon App Store. In this comprehensive guide, we will explore the various issues users face and provide practical solutions to help you resolve them. Whether you’re encountering app crashes, compatibility issues, or other glitches, we’ve got you covered.

Android 12 users have recently encountered difficulties when trying to download and use apps from the Amazon App Store. Many users have reported crashes and compatibility problems, making it impossible to access their favorite applications. While the Android operating system is generally known for its openness, third-party app stores like the Amazon App Store can sometimes encounter issues on Google devices. These issues are particularly frustrating for users who rely on the Amazon App Store to access apps they have previously downloaded or to take advantage of exclusive offers.

Identifying the Causes of the Amazon App Store Not Working Problem

The Amazon App Store not working on Android 12 is a result of compatibility issues between the app store and the latest version of the Android operating system. Specifically, it appears that Amazon’s built-in Digital Rights Management (DRM) solution is not functioning properly with Android 12. This DRM issue affects both free and paid applications downloaded from the Amazon App Store. While this problem may only impact a small number of users currently, it is important to address it as it may become more widespread as more Android 12 devices are rolled out.

Method 1: Clear Amazon App Store Cache and Data

One of the first steps you can take to resolve the Amazon App Store not working problem is to clear the app’s cache and data. This process helps remove any temporary files or corrupted data that may be causing the app to malfunction. Here’s how you can do it:

1. Open the Settings on your Android device.
2. Select “App management” or a similar option.
3. Locate and tap on the Amazon App Store from the list of installed apps.
4. Choose the “Storage Usage” option.
5. Tap on “Clear Cache.”
6. Restart the app and check if the problem persists.

If clearing the cache doesn’t solve the issue, you can try clearing the app’s data as well. Follow these steps:

1. Go back to the Amazon App Store’s settings page.
2. Tap on “Storage Usage” again.
3. Select the “Clear data” option.
4. Restart the app and check if the problem is resolved.

Method 2: Force Stop the Amazon App Store

Sometimes, force-stopping the Amazon App Store can help resolve issues that arise from improper app closure. Follow these steps to force stop the app:

1. Open the Settings on your Android device.
2. Navigate to “App management” or a similar option.
3. Find the Amazon App Store in the list of installed apps.
4. Tap on the “Force Stop” option.
5. Confirm the action by clicking “Force Stop” again if prompted.
6. Relaunch the app and check if the problem persists.

If the issue persists after force stopping the app, proceed to the next method for further troubleshooting.

Method 3: Update the Amazon App Store to the Latest Version

Updating the Amazon App Store to the latest version can often resolve compatibility issues with the Android operating system. While the app is not available on the Google Play Store, you can download the latest version through its official website. Here’s how:

1. Uninstall the current version of the Amazon App Store from your device.
2. Visit the official website of the Amazon App Store.
3. Download and install the latest version of the app.
4. Once the installation is complete, relaunch the app and check if the issue is resolved.

Updating to the latest version ensures that you have the most up-to-date features and bug fixes, which can help address the Amazon App Store not working problem on Android 12.

Method 4: Check for Android 12 Software Update

Another potential cause of the Amazon App Store not working issue on Android 12 is an outdated operating system. It’s crucial to keep your Android device updated with the latest software patches to ensure compatibility with apps and resolve any known issues. Here’s how you can check for an Android 12 software update:

1. Go to the Settings menu on your Android device.
2. Look for the “Software Update” or a similar option.
3. Tap on it to check for any available updates.
4. If an update is available, download and install it.
5. Once the update is complete, relaunch the Amazon App Store and check if the problem is resolved.

Updating your Android device’s operating system can often fix compatibility issues and ensure a smooth app experience.

Conclusion

The Amazon App Store not working on Android 12 issue can be frustrating, but with the methods provided in this guide, you should be able to resolve the problem and continue enjoying your favorite apps. Remember to clear the app’s cache and data, force stop the app, update to the latest version of the Amazon App Store, and check for Android 12 software updates. By following these steps, you can ensure a seamless app experience on your Android device. If you have any further questions or need additional assistance, feel free to reach out to Amazon’s support team or consult online forums for further guidance.

Experiencing difficulties with your Device, check out our “How To” page on how to resolve some of these issues.