Welcome to our comprehensive guide on troubleshooting and fixing a common issue faced by Samsung Galaxy S5 users – a device that won’t turn on. We understand how frustrating it can be when your smartphone becomes unresponsive, but don’t worry, we’re here to help. In this article, we will explore the different reasons why your Samsung Galaxy S5 may not turn on and provide you with a step-by-step troubleshooting process to get your device up and running again.
Without power, your Samsung Galaxy S5 can become an expensive paperweight. Many users have reached out to us seeking assistance because their device won’t turn on or respond when they press the Power key. While there is no one-size-fits-all solution to this issue, we have compiled a comprehensive troubleshooting guide to help you identify and resolve the problem. In this guide, we will walk you through the step-by-step process of troubleshooting and fixing a Samsung Galaxy S5 that won’t turn on.
Reasons why your Samsung Galaxy S5 won’t turn on
There are several potential reasons why your Samsung Galaxy S5 may not turn on. Let’s explore some of the common causes:
- Battery Drain: If you forget to charge your device regularly, the battery may become completely discharged, resulting in the device not turning on.
- Interrupted Software or App Update: If a software or app update gets interrupted during the download process, it can cause abnormal behavior and prevent the Samsung Galaxy S5 from turning on.
- Background Functions: The S5’s software performs various background functions, and if any of these functions are not completed, it can cause the device to remain unresponsive.
- Hardware Issues: Over time, regular wear and tear can lead to hardware problems, which may prevent the Samsung Galaxy S5 from turning on.
Rescuing data when Galaxy S5 won’t turn on
Before you start troubleshooting the issue, it is advisable to rescue any important data stored on your Samsung Galaxy S5. To do this, we recommend using the Dr.Fone – Data Recovery (Android) tool. This software allows you to safely retrieve data from your unresponsive device, including contacts, messages, videos, photos, and more. You can try the tool for free before making a purchase to ensure it meets your needs.
Here’s how you can use Dr.Fone – Data Recovery (Android) to rescue data from your Samsung Galaxy S5:
- Download and run the Dr.Fone – Data Recovery (Android) software on your PC.
- Connect your Samsung S5 to the PC using a USB cable.
- Open the software and click on the “Data Recovery” option.
- Select the files you want to retrieve and click “Next”.
- Choose the condition of your Samsung Galaxy S5, such as “Black/Broken screen”.
- Provide the necessary details about your device and click “Next”.
- Follow the on-screen instructions to enter Odin Mode on your Galaxy S5.
- Wait for the software to detect your device and its condition.
- Select the data you want to retrieve and click “Recover to Computer”.
Congratulations! You have successfully rescued your data from the unresponsive Samsung Galaxy S5 using Dr.Fone – Data Recovery (Android).
Troubleshooting steps to fix Samsung S5 won’t turn on
Now that you have rescued your data, let’s move on to troubleshooting and fixing the issue of your Samsung Galaxy S5 not turning on. Follow these steps to get your device up and running again:
Charge your phone
It is possible that your Samsung Galaxy S5’s battery is completely drained. Connect your device to a power source and leave it to charge for at least 10-20 minutes. Look for signs of charging, such as a battery icon or the device lighting up. Once charged, attempt to turn on your Samsung Galaxy S5 and see if it boots to the Home Screen or Locked Screen.
Re-insert the battery
Sometimes, a hardware glitch can cause the Samsung Galaxy S5 to become unresponsive. Try removing the battery from your device and then press and hold the Power key for a minute to drain any stored electricity. Re-insert the battery and attempt to turn on your Samsung Galaxy S5 again.
Use the Android repair tool
If the previous steps didn’t resolve the issue, you can try using the Dr.Fone – System Repair (Android) tool. This tool is designed to fix system issues that may be preventing your Samsung Galaxy S5 from turning on. Follow these steps to repair your device:
- Launch Dr.Fone – System Repair (Android) and connect your Samsung Galaxy S5 to the computer.
- Click on the “Android Repair” option.
- Choose your device brand, model, and other details.
- Follow the on-screen instructions to boot your Samsung S5 in Download mode.
- Click “Next” to start downloading the firmware and repairing your device.
Once the repair process is complete, your Samsung Galaxy S5 should turn on successfully.
Start the phone in Safe Mode
Booting your Samsung Galaxy S5 in Safe Mode can help determine if a third-party app is causing the device to not turn on. In Safe Mode, only essential system apps are loaded, while third-party apps are temporarily disabled. Here’s how you can boot your device in Safe Mode:
- Turn off your Samsung Galaxy S5.
- Press and hold the Power key until you see the Samsung logo, then release it.
- Immediately press and hold the Volume Down key until the device finishes restarting.
- Release the Volume Down key when you see “Safe Mode” displayed on the screen.
If your Samsung Galaxy S5 turns on in Safe Mode, it indicates that a third-party app is causing the issue. You can uninstall recently installed apps to identify the problematic app.
Wipe cache partition
Wiping the cache partition can resolve software-related issues that may be preventing your Samsung Galaxy S5 from turning on. This process clears the temporary system files stored in the cache partition. Follow these steps to wipe the cache partition:
- Power off your Samsung Galaxy S5.
- Press and hold the Volume Up, Home, and Power keys simultaneously.
- Release the keys when you see the Android System Recovery screen.
- Use the Volume Down key to navigate to the “Wipe Cache Partition” option.
- Press the Power key to select the option.
- Wait for the process to complete.
- Once the process is finished, select the “Reboot System Now” option.
Your Samsung Galaxy S5 should now reboot and hopefully turn on successfully.
Conclusion
In this comprehensive guide, we have explored the various reasons why your Samsung Galaxy S5 may not turn on and provided a step-by-step troubleshooting process to fix the issue. Remember to charge your device, re-insert the battery, use the Android repair tool, start the phone in Safe Mode, and wipe the cache partition. If all else fails, it may be necessary to consult a technician for further assistance. We hope this guide has helped you in resolving the issue and getting your Samsung Galaxy S5 back up and running.
FAQs
Can a completely drained battery cause the Samsung Galaxy S5 to not turn on?
A1: Yes, if the battery is completely drained, the Samsung Galaxy S5 may not have enough power to turn on. Make sure to charge your device for at least 10-20 minutes before attempting to turn it on.
What should I do if my Samsung Galaxy S5 still won’t turn on after following all the troubleshooting steps?
A2: If none of the troubleshooting steps mentioned in this guide resolve the issue, it is recommended to consult a technician or contact the manufacturer for further assistance.
Can I retrieve my data from a Samsung Galaxy S5 that won’t turn on?
A3: Yes, you can use data recovery software like Dr.Fone – Data Recovery (Android) to retrieve data from an unresponsive Samsung Galaxy S5. Follow the instructions provided in this guide to rescue your data.
How often should I wipe the cache partition on my Samsung Galaxy S5?
A4: It is recommended to wipe the cache partition on your Samsung Galaxy S5 periodically to ensure optimal performance. However, there is no specific timeframe for doing so. If you notice any performance issues, wiping the cache partition can help resolve them.
Will I lose my data if I use the Android repair tool?
The Android repair tool, such as Dr.Fone – System Repair (Android), is designed to fix system issues without causing data loss. However, it is always recommended to back up your data before performing any repairs or modifications on your device.
Remember, if you encounter any issues or need further assistance, don’t hesitate to reach out to us at [email protected] or visit our website for more helpful guides and tutorials.
Disclaimer: The information provided in this article is for educational purposes only. We cannot be held responsible for any damages or loss of data that may occur during the troubleshooting process. Please proceed with caution and at your own risk.