The Huawei P20 and Huawei P20 Pro are high-end Android smartphones made by Huawei. They were announced on March 27, 2018 as the successors to the Huawei P10 series. Its features included a Leica dual camera for P20 and a triple camera for P20 Pro, this series includes a mid-range smartphone called Huawei P20 Lite, that includes slightly lower specifications and differences to the P20.
The Huawei P20 mobile features a 5.8″ (14.73 cm) display with a screen resolution of 1080 x 2240 pixels and runs on Android v8.1 (Oreo) operating system. The device is powered by Octa core (2.36 GHz, Quad core, Cortex A73 + 1.8 GHz, Quad core, Cortex A53) processor paired with 4 GB of RAM. The battery has a capacity of 3400 mAh.
The rear camera has a 12 MP camera CMOS sensor supporting a resolution of 4.000 x 3.000 Pixels and the front camera has a 24 MP CMOS sensor. Other sensors include Light sensor, Proximity sensor, Accelerometer, Compass, Gyroscope, and a fingerprint sensor. For graphical performance, this phone has got a Mali-G72 MP12 GPU. Standard storage is 128 GB. The Huawei P20 is 7.65 mm slim and weighs 165 grams.
How To Fix Poor Call Quality Huawei P20 / P20 Pro:
By following the steps below:
The speaker is a high-power component and may generate certain noises during use. Electrical noise may be audible even at very low volumes. This does not indicate a problem with your device.
Solution:
To avoid damaging your hearing, do not hold the speaker too close to your ears.
If you are calling from a place with poor signal reception or strong interference: Move to a location with a stronger signal or less interference to improve the quality of the call. This is normal and does not indicate a problem with your device.
If the speaker is obstructed by dust or foreign objects: Use a soft brush to clean the surface of the speaker and check whether call quality improves. Move the speaker away from your ears to avoid damaging your hearing. Dust or foreign objects in the speaker can cause abnormal sounds.
Check whether the speaker is damaged: Try making calls with a headset to see whether call quality is improved. If call quality is improved, the speaker may be damaged. Back up your data and take your device and proof of purchase to a Huawei service centre for assistance.
Poor call quality with headsets:
Poor call quality with headsets could result from weak signal, strong signal interference, compatibility issues, or faults with the headset itself.
If the sound is distorted: Lower the volume appropriately.
If you are calling from a place with poor signal reception or strong interference: Move to a location with a stronger signal or less interference to improve the quality of the call. This is normal and does not indicate a problem with your device.
If you are not using the standard headset: Try making calls with the standard headset to check whether call quality improves.
Check whether the headset is damaged: Try making calls with another headset to check whether call quality is improved. If call quality is improved, the speaker may be damaged. Back up your data and take your device and proof of purchase to a Huawei service centre for assistance.
Poor call quality through the earpiece:
Poor call quality through the earpiece may result from weak signal, strong signal interference, or hardware issues.
If the sound is distorted: Lower the volume appropriately.
If you are calling from a place with poor signal reception or strong interference: Move to a location with a stronger signal or less interference to improve the quality of the call. This is normal and does not indicate a problem with your device.
If your device supports virtual HD calls: Enable virtual HD calls and try making a call again. The bandwidth is doubled when virtual HD calls are enabled, allowing for clearer, more natural audio during voice calls. Touch Dialer > > Settings and enable Virtual HD call.
Check whether the earpiece is damaged: Try making calls with the standard wired headset or speaker to see whether call quality is improved. If call quality is improved, the earpiece could be damaged.
Experiencing difficulties with your Android Device, check out our “How To” page on how to resolve some of these issues.
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