How To Fix Pixel 6 And 6 Pro Can’t Make Or Receive Calls

Pixel smartphones by Google are known for their premium quality and cutting-edge features. However, some users have reported issues with making or receiving calls after updating their Pixel 6 and 6 Pro devices to the latest Android version 13. If you’re facing this problem, don’t worry! In this comprehensive guide, we will explore various methods to fix the call-related issues on your Pixel device. By following these steps, you can regain the ability to make and receive calls seamlessly.

Method 1: Reboot Your Device

One of the simplest yet effective methods to fix call-related issues on your Pixel 6 or 6 Pro is to reboot your device. This method helps to flush the RAM and eliminate any temporary bugs that might be causing the problem. Here’s how you can do it:

1. Press and hold the power button on your Pixel device.
2. Tap on the “Restart” option when it appears on the screen.
3. Wait for your device to reboot and check if the call issue has been resolved.

Method 2: Check Your Network Coverage

Sometimes, the inability to make or receive calls can be due to poor network coverage in your area. Ensure that your Pixel device is within range of a strong network signal. If you’re in an area with weak connectivity, you may have trouble making or receiving calls. Try moving to a different location or contacting your service provider for assistance.

Method 3: Disable Airplane Mode

If your Pixel 6 or 6 Pro is unable to make or receive calls, it’s worth checking if the Airplane mode is enabled on your device. When Airplane mode is enabled, all wireless connections, including cellular networks, are turned off. Follow these steps to disable Airplane mode:

1. Open the quick settings panel by swiping down from the top of your screen.
2. Look for the Airplane mode icon and tap on it to disable it.
3. Once Airplane mode is turned off, try making or receiving calls to check if the issue is resolved.

Method 4: Clear Phone App Cache and Data

Clearing the cache and data of the Phone app can help resolve call-related issues on your Pixel device. Follow these steps to clear the app’s cache and data:

1. Go to the “Settings” app on your Pixel device.
2. Scroll down and tap on “Apps & notifications.”
3. Locate and tap on the “Phone” app.
4. Tap on “Storage & cache” or “Storage,” depending on your device.
5. Tap on “Clear cache” and then on “Clear storage” or “Clear data.”
6. Confirm your selection and wait for the process to complete.
7. Restart your device and check if the call issue persists.

Method 5: Check for Software Updates

Google regularly releases software updates to address known bugs and improve the performance of Pixel devices. Ensuring that your Pixel 6 or 6 Pro is running the latest software version can help resolve call-related issues. Follow these steps to check for software updates:

1. Open the “Settings” app on your Pixel device.
2. Scroll down and tap on “System.”
3. Tap on “Advanced” and then on “System update.”
4. If an update is available, tap on “Check for update” and follow the on-screen instructions to install it.
5. After updating, restart your device and check if the call issue has been resolved.

Method 6: Reset Network Settings

Resetting the network settings on your Pixel device can help fix call-related issues caused by incorrect network configurations. Here’s how you can reset the network settings:

1. Open the “Settings” app on your Pixel device.
2. Scroll down and tap on “System.”
3. Tap on “Advanced” and then on “Reset options.”
4. Tap on “Reset Wi-Fi, mobile & Bluetooth” or “Reset network settings.”
5. Confirm your selection and wait for the reset process to complete.
6. After resetting, reconnect to your Wi-Fi network and check if the call issue is resolved.

Method 7: Check SIM Card and Network Settings

Issues with the SIM card or network settings can also cause call problems on your Pixel device. Follow these steps to check and adjust your SIM card and network settings:

1. Remove the SIM card from your Pixel device and inspect it for any visible damage.
2. Clean the SIM card and the SIM card slot with a soft cloth.
3. Reinsert the SIM card properly and ensure that it is securely in place.
4. Go to the “Settings” app on your Pixel device.
5. Tap on “Network & internet” and then on “Mobile network.”
6. Verify that the correct network operator is selected.
7. If necessary, manually select the network operator or switch to automatic network selection.
8. Restart your device and check if the call issue persists.

Method 8: Contact Your Service Provider

If none of the previous methods resolved the call issue on your Pixel 6 or 6 Pro, it’s advisable to contact your service provider for further assistance. They can help troubleshoot the problem and provide specific solutions tailored to your network and device.

Conclusion

Experiencing call issues on your Pixel 6 or 6 Pro can be frustrating, but with the methods outlined in this guide, you can resolve these problems and regain the ability to make and receive calls seamlessly. Whether it’s rebooting your device, checking network coverage, disabling Airplane mode, clearing app cache and data, updating software, resetting network settings, or checking SIM card and network settings, these steps will help you troubleshoot and fix the call-related issues on your Pixel device. If the problem persists, don’t hesitate to reach out to your service provider for further assistance. Stay connected and enjoy the full functionality of your Pixel device!

Experiencing difficulties with your Device, check out our “How To” page on how to resolve some of these issues.