A keyboard is an essential peripheral for any computer user and when it starts behaving erratically by randomly stopping, it can be quite frustrating. This issue typically indicates underlying problems related to connections, drivers, updates, or settings. In this guide, we will explore various methods to troubleshoot and fix a keyboard that randomly stops working.
Reconnect Your Keyboard
Before diving into software fixes, it’s crucial to rule out minor hardware issues. Loose connections or USB port problems can cause your keyboard to disconnect and reconnect intermittently. To address this:
- Unplug the keyboard and reconnect it to ensure a secure connection.
- Try using a different USB port to see if the issue persists.
- If you have a wireless keyboard, power it off and on again.
- Replace the wireless keyboard’s batteries if applicable.
- Change the USB port for the keyboard’s dongle(wireless receivers).
- Inspect the USB connector for any signs of damage.
- For Bluetooth keyboards, disconnect and then reconnect them to your computer.
If the problem persists after these checks, consider testing the keyboard on another computer. If the issue persists across different computers, it may indicate a problem with the keyboard itself, which could require cleaning or repair.
Update Windows and Keyboard Drivers
Outdated keyboard drivers can lead to communication problems with the operating system, resulting in various keyboard-related errors, including random disconnects. To ensure your system is up to date:
- Right-click on the Start icon and select “Settings”.
- Navigate to “Windows Update” and click “Check for Updates”.
- Install any available updates and restart your computer as necessary.
In many cases, Windows updates also include driver updates. However, if you’ve manually installed Original Equipment Manufacturer(OEM) drivers for your keyboard, it’s advisable to check the manufacturer’s website for updates and install them.
Reinstall Keyboard Drivers
If you’re experiencing issues despite having up-to-date drivers, reinstalling the keyboard drivers can help refresh the device’s functionality. Here’s how:
- Right-click on the Start icon and select “Device Manager”.
- Expand the “Keyboards” section.
- Right-click on each keyboard device listed and select “Uninstall Device” > “Uninstall”. Repeat this for all relevant drivers.
- Right-click on your computer’s name in Device Manager and choose “Scan for hardware changes”. This action will automatically detect and install missing drivers for connected devices.
Check Power Management Settings
Windows features a power management option that suspends USB ports during periods of inactivity. This selective suspend feature can lead to USB input devices, such as keyboards, randomly ceasing to respond. However, disabling this feature entirely can increase power consumption. A better approach is to modify the power management settings specifically for your USB input devices through Device Manager:
- Right-click on the Start icon and select “Device Manager”.
- Expand “Human Interface Devices”.
- Right-click on each keyboard device or USB Input Device and choose “Properties”.
- Navigate to the “Power Management” tab.
- Uncheck the option that reads “Allow the computer to turn off this device to save power” and click “OK”.
Disable Filter and Sticky Keys
In some older Windows versions, enabling Filter Keys or Sticky Keys could cause random keyboard issues. Even though these bugs are less common today, it’s advisable to disable these accessibility features:
Right-click on the Start icon and select “Settings”.
Go to “Accessibility” > “Keyboard”.
Uncheck both “Sticky Keys” and “Filter Keys”.
Clean Your Keyboard
If only specific keys stop working intermittently, dust or debris beneath the keys may be the culprit. This can hinder key presses or cause keys to get stuck, resulting in the system not registering your keystrokes. To address this:
Use compressed air to clean your keyboard and remove dust and debris. Ensure you spray from multiple angles to reach all areas.
For mechanical keyboards, use a keycap puller to remove keys and clean the inside.
If you need more detailed instructions, consult our guides on cleaning mechanical keyboards and laptop keyboards.
If, after cleaning, your keyboard continues to exhibit random issues, it could indicate a hardware problem, such as broken wires. In such cases, professional repair or replacement may be necessary.
Enable On-Screen Keyboard
As a temporary workaround while troubleshooting or awaiting a replacement keyboard, you can enable the on-screen keyboard:
Right-click on the Start icon and select “Settings”.
Navigate to “Accessibility” and then “Keyboard”.
Toggle on the “On-screen keyboard” option.
Resize the on-screen keyboard to a manageable size that doesn’t obstruct your screen.
Conclusion
In conclusion, a keyboard randomly stopping can be a frustrating issue, but with these troubleshooting steps, you can work toward a resolution. Whether it’s addressing hardware connections, updating drivers, modifying power settings, or disabling certain features, these methods can help you regain control of your keyboard’s functionality.
Remember that a keyboard issue may not always be software-related; sometimes, it indicates a hardware problem that requires professional attention or replacement. By following these steps, you can diagnose and resolve most keyboard-related problems and ensure a smoother computing experience.
Experiencing difficulties with your Device, check out our “How To” page on how to resolve some of these issues.
