How To Fix Internet Keeps Stopping On Galaxy S22

Are you experiencing issues with your Internet browser constantly crashing on your Galaxy S22? Don’t worry, this is a common problem on Samsung mobile devices, and there are simple procedures you can follow to fix it. In this comprehensive troubleshooting guide, we will explore various solutions to help you resolve this frustrating issue and get your Internet browser running smoothly again.

Solution 1: Perform a Force Restart

Often, app-related problems occur due to minor glitches in the system. To eliminate this possibility, the first step is to perform a force restart on your Galaxy S22. This will refresh the device’s memory and reload all its apps and services. Follow these steps to perform a force restart:

1. Press and hold the Volume Down button and the Power key simultaneously for approximately 8 seconds. This will trigger your phone to shut down and power back up.
2. When the logo appears, release both keys and wait until the reboot is complete.

After the forced restart, launch your Internet browser and check if the issue is resolved. Ensure you have a stable internet connection, as connectivity problems can sometimes cause apps to crash, especially if they rely on constant communication with their servers.

Solution 2: Clear the Cache and Data of the Internet App

Corrupt cache and data files can often cause Internet browser apps to crash or fail to open. To resolve this issue, you need to reset the app, clearing all corrupt cache and data files. Follow these steps to clear the cache and data of the Internet app:

1. Open the app drawer and locate the Internet app.
2. Tap and hold the app icon until the Options menu appears.
3. Tap the App info icon to access the app’s settings.
4. Find and tap on “Storage.”
5. Tap “Clear cache.”
6. Tap “Clear data” and confirm by tapping “OK.”

After clearing the cache and data, relaunch the Internet app to check if the issue persists. In many cases, an app reset is sufficient to resolve the problem. However, if the app continues to crash, proceed to the next solution.

Solution 3: Uninstall and Reinstall the Internet App

If resetting the Internet app does not resolve the issue, the best course of action is to uninstall the app and reinstall it. By doing this, you ensure that you have a fresh copy of the app, which should run smoothly on your device’s system. Follow these steps to uninstall and reinstall the Internet app:

1. Open the app drawer and find the screen where the Internet app is located.
2. Tap and hold the app icon until the Options menu appears.
3. Tap “Uninstall” and confirm by tapping “OK.”
4. Once the app is successfully uninstalled, go to the Galaxy Store.
5. Search for “Samsung Internet Browser.”
6. Tap the download icon and wait for the app to install successfully.

After the installation, the Internet browser app should run smoothly, whether you are connected to the internet through mobile data or a Wi-Fi network.

Solution 4: Factory Reset Your Phone

If the app continues to crash persistently, it might indicate a firmware issue, especially if the Internet browser is a pre-installed application. Before proceeding with a factory reset, ensure that you have checked for any available firmware updates. Software updates often address widespread issues and may resolve the problem. However, if no update is available or the problem persists even after an update, consider resetting your device.

It is crucial to back up your important files, contacts, messages, and other data before proceeding with a factory reset. Once you have completed the backup process, follow these steps to reset your phone:

1. Open the App drawer and tap the Settings app.
2. Scroll down and tap “General Management.”
3. Tap “Reset” to view the reset options.
4. Tap “Factory data reset.”
5. Scroll down and tap “Reset.”
6. If prompted, enter your security lock to confirm your identity.
7. Tap “Delete all” to proceed.
8. Enter your password and tap “OK” to initiate the reset.

The factory reset process may take a few minutes to complete. Once finished, your device should be free from the crashing issue.

Conclusion

In this troubleshooting guide, we have explored several solutions to fix the issue of the Internet browser constantly crashing on your Galaxy S22. By performing a force restart, clearing the cache and data of the Internet app, uninstalling and reinstalling the app, or resorting to a factory reset, you can resolve this problem and enjoy a smooth browsing experience. Remember to back up your data before performing any reset. If the issue persists, it is advisable to seek professional assistance from a Samsung service center. Stay connected and enjoy uninterrupted browsing on your Galaxy S22!

Experiencing difficulties with your Device, check out our “How To” page on how to resolve some of these issues.