In this guide, we’ll address the frustrating problem of HBO Max Offline Viewing not working as expected. HBO Max, renowned for it’s vast content library featuring HBO originals, Warner Bros. hits, Cartoon Network and Adult Swim classics, has made a significant impact in the world of video-on-demand over-the-top streaming services. However, like any technology, it’s not immune to occasional issues.
As of now, many users have reported difficulties with the Offline Viewing feature. When attempting to stream downloaded content offline, they encounter an irritating ‘Check Your Connection’ error. This guide aims to provide solutions to this problem, so if you’re facing the same issue, read on for potential fixes.
Troubleshooting HBO Max Offline Viewing Issues
We recommend trying each of the following methods to resolve the HBO Max Offline Viewing problem. Let’s dive in:
Fix 1: Be Patient
Numerous users have discovered that when they encounter a black screen and the need to press play, it’s best not to close the app immediately. Instead, remain on that screen for approximately 2-3 minutes and the content should eventually start playing. Give this approach a try to see if it resolves the issue of HBO Max Offline Viewing not working.
Fix 2: Force Close & Activate Airplane Mode
For some users, force-closing the app and then disabling their network connection worked as a workaround. Follow these steps to attempt this fix:
Navigate to Settings > Apps > See All Apps > HBO Max.
Tap on ‘Force Stop’ and confirm by selecting ‘OK’ in the prompt that appears.
Enable Airplane Mode in the Network and Internet settings.
Launch HBO Max and you should now be able to watch offline content without any issues.
Conclusion
That’s it! These two methods should help you address the problem of HBO Max Offline Viewing not working. While the developers are aware of this issue, they haven’t provided an estimated time for a fix. We will update this guide once an official solution is released. In the meantime, these workarounds offer your best chance of enjoying HBO Max content offline without interruptions.
Experiencing difficulties with your Device, check out our “How To” page on how to resolve some of these issues.
