How to Fix Error Code 0x80090318 While Accessing iTunes Store

If you’re an iTunes user, you may have encountered the frustrating error code 0x80090318 while accessing the iTunes Store. This error can occur when managing your iOS device with iTunes and is often a result of an interruption in your computer’s operating system. Don’t worry, though! In this comprehensive guide, we’ll explore the possible causes behind this error and provide you with actionable solutions to resolve it.

Before diving into the solutions, let’s take a closer look at what iTunes error 0x80090318 actually means. This error code typically appears when attempting to download purchased iTunes music. It can also occur when syncing an Apple device, making a purchase, or accessing your Apple music library. The error indicates that something went wrong with your computer’s operating system, leading to the interruption in iTunes functionality.

Possible Causes of iTunes Error 0x80090318

There are several potential causes for the occurrence of iTunes error 0x80090318. Understanding these causes can help you pinpoint the solution that best addresses your specific situation. Here are the most common reasons behind this error:

1. Network Connection: A faulty network connection can often be the culprit behind iTunes error 0x80090318. Ensure that your network connection is stable and try connecting to a different WiFi or network provider if necessary.
2. Faulty Update or Installation: If you encountered the error after a recent update or installation, it’s possible that the update or installation was corrupted or incomplete. Uninstall the application associated with the error and reboot your computer.
3. Virus or Malware Infection: Your computer may be infected with a virus or malware, which can interfere with iTunes functionality. Update your PC’s operating system to the latest version to eliminate any minor bugs that may be causing the issue.
4. Missing iTunes Files: Unknowingly deleting or removing important files related to iTunes can trigger the error. To resolve this, uninstall and reinstall your iTunes program through the “Programs and Features” option in your computer’s control panel.
5. Overwritten or Deleted iTunes Files: It’s possible that another program accidentally overwrote or deleted critical iTunes files, leading to the error. Reinstall your iTunes program to restore the necessary files.
6. Software Firewalls and Antivirus: Temporarily disabling all software firewalls and antivirus programs on your PC can sometimes resolve the error. These security measures may be blocking iTunes from functioning properly.

Now that we have a clear understanding of the possible causes, let’s explore the solutions to fix iTunes error 0x80090318.

Solution 1: Check Network Connection

Before diving into complex troubleshooting steps, start by checking your network connection. Ensure that you’re connected to a stable and reliable network, and try accessing the iTunes Store again. If the issue persists, proceed to the next solution.

Solution 2: Perform DNS Cache Flush

A DNS cache inconsistency between iTunes and an external app server can trigger error 0x80090318. To resolve this, you can flush the DNS cache on your computer. Follow these steps:

1. Press the Windows key + R to open the Run dialog box.
2. Type cmd and press Ctrl + Shift + Enter to open an elevated Command Prompt.
3. When prompted by the User Account Control (UAC), click Yes to grant administrative privileges.
4. In the elevated Command Prompt window, type the command ipconfig /flushdns and press Enter.
5. Wait for the operation to complete successfully, then close the Command Prompt.
6. Retry the action that was previously causing the iTunes error and check if the issue is resolved.

If the error persists, proceed to the next solution.

Solution 3: Reset Network Adapter

If the previous solution didn’t resolve the error, the issue may be related to a glitch with your network adapter. Resetting the network adapter can often fix this problem. Follow these steps:

1. Press the Windows key + R to open the Run dialog box.
2. Type cmd and press Ctrl + Shift + Enter to open an elevated Command Prompt.
3. Click Yes when prompted by the User Account Control (UAC) to grant administrative access.
4. In the elevated Command Prompt, type the command netsh winsock reset and press Enter.
5. After the command is successfully processed, restart your computer.
6. Launch iTunes after the next startup is complete and check if the error is resolved.

If you’re still encountering the error, proceed to the next solution.

Solution 4: Reinstall iTunes

If none of the previous solutions worked, it’s possible that the error is due to a corrupted iTunes installation or some related dependency. Reinstalling iTunes can often resolve this issue. The steps may vary depending on whether you’re using the desktop version or the UWP (Universal Windows Platform) version of iTunes.

Reinstalling the Desktop Version of iTunes

1. Press the Windows key + R to open the Run dialog box.
2. Type appwiz.cpl and press Enter to open the Programs and Features menu.
3. Scroll through the list of installed applications and locate iTunes.
4. Right-click on iTunes and select Uninstall from the context menu.
5. Follow the prompts to complete the uninstallation.
6. After uninstalling iTunes, remove any other associated components signed by Apple Inc.
7. Restart your computer and wait for the next startup to complete.
8. Visit the iTunes download page and download the latest version for Windows.
9. Once the latest version is installed, restart your computer again.
10. Launch iTunes and check if the error is resolved.

Reinstalling the UWP Version of iTunes

1. Press the Windows key + R to open the Run dialog box.
2. Type ms-settings:appsfeatures and press Enter to open the Apps & Features tab of the Settings app.
3. Use the search function or scroll through the list to find iTunes.
4. Click on the Advanced Options hyperlink associated with iTunes.
5. Scroll down to the Reset tab and click the Reset button.
6. Confirm the reset operation and wait for it to complete.
7. Launch iTunes again and check if the error is resolved.

If you’ve followed all of the above solutions and the error persists, it may be necessary to seek professional assistance from a service center or Apple support.

Conclusion

Encountering iTunes error code 0x80090318 can be frustrating, but with the solutions provided in this guide, you should be able to resolve the issue and regain full access to the iTunes Store. Remember to check your network connection, flush the DNS cache, reset your network adapter, and reinstall iTunes if necessary. By following these steps, you’ll be back to enjoying your favorite iTunes content in no time.

If you’re looking for more helpful tech-related articles and guides, be sure to check out our website for the latest updates and solutions to common tech issues.

Experiencing difficulties with your Device, check out our “How To” page on how to resolve some of these issues.