As a Cash App user, it’s important to know how to check your balance, even when you don’t have access to your phone or the app. Whether you’ve lost your phone, forgotten it at home, or simply can’t use it at the moment, there are alternative methods to check your Cash App balance. In this comprehensive guide, we’ll walk you through various ways to check your Cash App balance by phone, providing you with step-by-step instructions for each method.
How to Check Your Cash App Balance Without the App
Call Customer Support
If you find yourself without access to your Cash App and need to check your balance, one option is to call Cash App’s customer support. By dialing 1-800-969-1940, you can speak with a representative who will assist you in checking your balance. It’s important to note that customer support is only available Monday through Friday from 9 AM to 7 PM EST.
Use the Cash App Website
Another method to check your Cash App balance without the app is by accessing the official Cash App website through any browser. This method offers more functionality than just checking your balance; you can also utilize features like Cash Out, send or request money, and access statements. However, it’s worth mentioning that adding funds to your Cash App account is not possible through the website. To access your account, follow these steps:
- Go to Cash App.
- Click on “Log In.”
- Select “Use email.”
- Enter your email address and click “Continue.”
- Cash App will send a one-time code to your email. Enter the code and click “Continue.”
- If prompted, enter your Cash PIN.
- You’re now logged in to your Cash App account via the website.
If you registered your email with Cash App, you can also sign in to your account using any other mobile device, such as borrowing a family member’s phone.
While it may not be the most secure method, reaching out to Cash App through their social media accounts can provide some guidance or assistance. Although discussing financial matters through social media is not recommended, it doesn’t hurt to try. You can contact Cash App through the following platforms:
Send Cash App a Physical Letter
If you prefer traditional communication methods, you can send Cash App a physical letter. However, this method is slow and may incur additional costs. It’s advisable to call customer support or utilize the website or social media platforms first. If you still wish to send a letter, you can use the following address:
Block, Inc.1955 Broadway, Suite 600Oakland, CA 94612
FAQs
Can I use Cash App without a phone?
Cash App is primarily a mobile service, so you may not have full functionality without a mobile device. However, you can still access certain features by logging into your account on the Cash App website using a browser. Alternatively, you can call customer support, contact Cash App through social media, or send a physical letter.
What is Cash App’s customer support phone number?
Cash App’s customer support can be reached at 1-800-969-1940. Support hours are Monday through Friday from 9 AM to 7 PM EST.
Can I use my email to sign in to Cash App using another phone?
Yes! If you have registered an email with your Cash App account, you can use it to log into your account on a different smartphone. Simply download the Cash App on the borrowed phone and follow the login process using your email.
Can I check my Cash App balance on an ATM using my Cash Card?
While you can use your Cash Card to withdraw money from an ATM, checking your balance is not a feature available at ATMs. You must check your balance using one of the methods mentioned in this guide before proceeding to withdraw cash.
With these alternative methods to check your Cash App balance by phone, you can stay updated on your account even when you don’t have access to your phone or the app. Whether you choose to call customer support, use the website, contact Cash App through social media, or send a physical letter, these options ensure that you can manage your finances conveniently and securely.
