Fix: PS5 No Signal Detected or HDMI Not Working issue

As a PS5 owner, you may have encountered the frustrating issue of HDMI not working or no signal on your TV. But don’t worry, we’ve got you covered! In this article, we will provide you with practical solutions to resolve the PS5 HDMI not working error. Whether it’s a problem with dirty ports, bent pins, or even a faulty HDMI chip, we’ll guide you through the troubleshooting process step by step.

Common Signs of PS5 HDMI Not Working

Before we dive into the solutions, let’s first identify the common signs that indicate your PS5 HDMI port is not working properly. These signs include:

1. Your TV displays a black screen or shows a “No Input” message on the HDMI channel to which the console is connected, indicating a lack of video signal.
2. The image on the screen appears blurry, distorted, or pixelated, while the audio quality may be affected as well.
3. Your PS5 may exhibit a prolonged blue light display before powering on, followed by an abrupt shutdown. This could be a symptom of an internal hardware problem related to the HDMI port.

If you are experiencing any of these issues, it’s likely that your PS5’s HDMI port is not functioning correctly. Now, let’s explore the potential causes behind this problem.

Possible Causes of PS5 HDMI Not Working

Understanding the possible causes of the PS5 HDMI not working issue can help you troubleshoot more effectively. Here are some common reasons why your PS5’s HDMI port may be malfunctioning:

1. Dirt and dust buildup in the HDMI port can interrupt or damage the transmission of video and audio signals.
2. Excessive force or mishandling may result in bent HDMI cable pins, rendering the connection ineffective.
3. Inserting the HDMI cable too forcefully into the port can damage the port itself, causing it to malfunction.
4. A faulty HDMI chip on the PS5 motherboard can also lead to HDMI connectivity problems.

Now that we have identified the potential causes, let’s move on to the solutions. Remember to follow the steps sequentially and test your PS5 after each solution to determine if the HDMI issue has been resolved.

Solution 1: Check PS5 and HDTV HDMI Ports

The first step in troubleshooting the PS5 HDMI not working issue is to inspect both the HDMI ports on your PS5 and HDTV for any damage or dirt buildup. Follow these steps:

1. Turn off your PS5 console and your TV.
2. Carefully examine the HDMI ports on both devices for any visible signs of damage or debris.
3. If you notice any dirt or dust in the ports, use a can of compressed air to blow it out gently. Avoid using any sharp objects that may cause further damage.
4. Ensure that the HDMI cable is securely plugged into both the PS5 and the TV. The cable should be flush with the back of the console. If any part of the plug is sticking out, it is not properly connected.
5. Power on your PS5 and TV to check if the HDMI connection is now working.

If the above solution does not resolve the issue, proceed to the next solution.

Solution 2: Boot into Your PS5 Safe Mode

Booting your PS5 in safe mode and changing the video output settings can often fix HDMI-related problems. Follow these steps:

1. Press and hold the power button on your PS5 for three seconds to turn it off. You will see the light blink momentarily before the console shuts down.
2. Once the PS5 is turned off, press and hold the power button again. Release it when you hear the second beep, which usually occurs after around seven seconds.
3. Connect your PS5 controller to the console using a USB cable and press the PS button on the controller.
4. Your PS5 will boot into safe mode. From the safe mode menu, select “Option 2: Change Video Output.”
5. Set the HDCP (High-bandwidth Digital Content Protection) to “HDCP 1.4” and restart the console.
6. Check if the HDMI connection is now functioning properly.

If the issue persists, try the next solution.

Solution 3: Disable HDR

Enabling HDR (High Dynamic Range) settings on your PS5 may cause compatibility issues with certain TV models, resulting in HDMI malfunctions. To disable HDR, follow these steps:

1. Go to the Settings menu on your PS5.
2. Navigate to “Screen and Video,” then select “Video Output.”
3. In the pop-up menu, locate the “HDR” option and select “Off” instead of “Automatic.”
4. Restart your PS5 and check if the HDMI issue is resolved.

If the PS5 HDMI problem remains unresolved, let’s move on to the next solution.

Solution 4: Update PS5 System Software

Keeping your PS5 system software up to date is crucial for optimal performance and compatibility. Follow these steps to update your PS5 software:

Go to the Settings menu on your PS5.

Scroll down and select “System.”

Choose “System Software” and then select “System Software Update and Settings.”

Select “Update System Software” and follow the on-screen instructions to download and install any available updates.

Once the update is complete, restart your PS5 and check if the HDMI connection is working.

Updating the PS5 system software often resolves various issues, including HDMI-related problems. If the issue persists, let’s proceed to the next solution.

Solution 5: Try a Different HDMI Cable

Sometimes, the problem lies with the HDMI cable itself. It may be damaged or incompatible with your PS5 or TV. To rule out cable-related issues, try using a different HDMI cable. Follow these steps:

Disconnect the current HDMI cable from both the PS5 and the TV.

Connect a known working HDMI cable between the PS5 and the TV.

Power on your PS5 and TV to check if the new cable resolves the HDMI issue.

If the problem persists, let’s move on to the next solution.

Solution 6: Test PS5 on a Different TV

To determine if the issue is specific to your TV, try connecting your PS5 to a different TV or monitor. Follow these steps:

Disconnect the HDMI cable from your current TV.

Connect the HDMI cable to a different TV or monitor.

Power on your PS5 and the alternate TV or monitor.

Check if the HDMI connection works without any issues on the different display.

If the PS5 works fine on a different TV, it suggests that the problem lies with your original TV. In such cases, you may need to refer to your TV’s user manual or contact the manufacturer for further support.

Solution 7: Reset PS5 to Factory Settings

Resetting your PS5 to factory settings can help resolve software-related issues that may be causing the HDMI problem. However, please note that performing a factory reset will erase all data on your console, including games, settings, and saved data. Make sure to back up your important data before proceeding. Follow these steps:

Go to the Settings menu on your PS5.

Scroll down and select “System.”

Choose “System Software” and then select “Reset Options.”

Select “Reset Your Console” and follow the on-screen instructions to confirm the factory reset.

After the reset is complete, set up your PS5 again and check if the HDMI issue is resolved.

Solution 8: Contact Sony Support

If none of the solutions mentioned above fix the PS5 HDMI not working issue, it’s time to reach out to Sony Support for further assistance. They have the expertise to diagnose and address hardware-related problems with your PS5. Visit the official Sony Support website or contact their customer support directly for guidance.

Conclusion

In conclusion, encountering the PS5 HDMI not working issue can be frustrating, but with the troubleshooting steps provided in this comprehensive guide, you can resolve the problem effectively. From checking your HDMI ports for damage or dirt to trying different settings and cables, we’ve covered various solutions to help you get your PS5 back up and running. Remember to follow the steps sequentially and test your PS5 after each solution to determine if the HDMI issue has been resolved. If all else fails, don’t hesitate to contact Sony Support for further assistance. Happy gaming!