The Huawei P10 is a flagship smartphone that offers a range of exciting features. However, some users have reported issues with the fingerprint sensor not working properly on their Huawei P10 devices. This can be frustrating, as the fingerprint sensor is an important security feature that allows users to unlock their phones and access various functions easily. In this article, we will explore the reasons why the fingerprint sensor may not be working on the Huawei P10 and provide step-by-step solutions to fix this problem.
Why and How to Use the Fingerprint Sensor on Huawei P10?
The fingerprint sensor on the Huawei P10 is a convenient and secure method of authentication for your phone. It allows you to unlock your device and restrict access to unauthorized users. Additionally, the fingerprint sensor enables you to browse the web without the need to sign in or remember passwords. If you are new to using the Huawei P10 and want to learn how to use the fingerprint sensor, follow these simple steps:
- Turn on your Huawei P10 device.
- Go to the Settings section.
- Tap on “Lock Screen & Security”.
- Select “Screen Lock Type”.
- Choose the option that says “Fingerprint”.
- Follow the on-screen instructions to configure the fingerprint sensor.
Once you have enabled the fingerprint sensor feature on your Huawei P10, you can start using it to unlock your phone and ensure its security. You can also add or change fingerprints as needed.
Configuring the Fingerprint Sensor on Huawei P10
Configuring the fingerprint sensor on the Huawei P10 is a straightforward process. Here are the steps to follow:
- Go to the Lock Screen menu on your Huawei P10.
- Navigate to the Security menu under the general Settings icon.
- Tap on “Fingerprint”.
- Select “Add Fingerprint”.
- Follow the on-screen instructions to scan your fingerprint.
- Set up a backup password in case the fingerprint sensor doesn’t work.
- Confirm your selection by clicking “OK”.
- Exit the menu and test the fingerprint sensor lock on your Huawei P10.
Turn Off the Fingerprint Sensor on Huawei P10
If you no longer wish to use the fingerprint sensor on your Huawei P10, you can easily disable it. Follow these steps:
- Go to General Settings on your phone from the Main Menu.
- Navigate to the “Lock Screen & Security” section.
- Tap on “Screen Lock Type”.
- Turn off the “Fingerprint sensor” option and enter the fingerprint authentication.
- Adjust the unlock screen security using other available methods like Pattern, Password, PIN, or Swipe.
- Alternatively, you can choose not to have a lock pattern on your Huawei P10’s main menu.
Now you can manage the functioning of the fingerprint sensor for authentication on your Huawei P10 smartphone according to your preferences.
Troubleshooting Tips for Fingerprint Sensor Issues
If the fingerprint sensor on your Huawei P10 is still not working after following the above steps, try the following troubleshooting tips:
- Clean the fingerprint sensor: Use a soft cloth to clean the fingerprint sensor and remove any dirt or smudges that may be interfering with its functionality.
- Delete and re-add fingerprints: Go to the Fingerprint settings and delete all registered fingerprints. Then, add them again one by one, ensuring that each fingerprint is properly scanned.
- Update the software: Check for software updates for your Huawei P10 and install them if available. Software updates often include bug fixes and improvements that can resolve fingerprint sensor issues.
- Reset the fingerprint settings: If none of the above steps work, you can try resetting the fingerprint settings on your Huawei P10. Go to the Settings menu, select “Lock Screen & Security”, and tap on “Fingerprint”. Then, choose the option to reset the fingerprint settings.
- Contact customer support: If the fingerprint sensor still does not work after trying all the troubleshooting tips, it is recommended to contact Huawei customer support for further assistance. They may be able to provide you with a solution or guide you through the repair process.
Conclusion
The fingerprint sensor is an essential feature of the Huawei P10, providing convenient and secure authentication for your device. If you are experiencing issues with the fingerprint sensor not working on your Huawei P10, follow the steps and troubleshooting tips outlined in this article to resolve the problem. Remember to clean the sensor, re-add fingerprints, update the software, reset the settings, and contact customer support if necessary. By taking these steps, you can ensure that your Huawei P10’s fingerprint sensor is functioning properly and enjoy the benefits of this convenient security feature.
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