Fix: Filmora 11 / 12 Not Working or Responding

Filmora 11 and 12, developed by Wondershare Technology, are highly popular video editing software known for their user-friendly interface and powerful features. However, some users have encountered issues where Filmora 11 and 12 stop working or become unresponsive on their Windows PC. This guide provides detailed solutions to help resolve the Filmora not working issue and get your video editing back on track.

Solution 1: Restart your Device

Sometimes, temporary software glitches or conflicts can cause Filmora to become unresponsive. A simple restart of your PC can help refresh the system and resolve these issues. Follow these steps to restart your device:

1. Press and hold the Power button until your laptop screen turns off.
2. Release the power button and wait for a few moments.
3. Press the power button again for a few seconds to turn your laptop back on.

Solution 2: Check for Windows Update

Outdated Windows software can lead to compatibility issues with Filmora 11 and 12. It’s important to ensure that your PC has the latest Windows updates installed to ensure smooth operation of Filmora. Here’s how to check for Windows updates:

1. Press the Windows key + I on your keyboard to open the Settings menu.
2. Select “Windows Update”.
3. Click on “Check for Updates” to allow your device to search for available updates.
4. If updates are found, download and install them following the on-screen instructions.
5. Restart your PC after the updates have been installed.

Solution 3: Run the Troubleshooter

Windows provides a built-in troubleshooter tool that can automatically scan and fix errors related to software compatibility. Running the troubleshooter can help identify and resolve any issues with Filmora on your PC. Here’s how to run the troubleshooter:

1. Press the Windows key + I on your keyboard to open the Settings menu.
2. Select “System” and then choose “Troubleshoot”.
3. Scroll down and select the “Other troubleshooters” option.
4. Look for the “Program Compatibility Troubleshooter” and click on it.
5. Click on the “Run” button to start the troubleshooting process.
6. The troubleshooter will scan for issues related to Filmora 11 and 12 and automatically fix them if found.

Solution 4: Update Graphics Driver

Outdated or incompatible graphics drivers can cause Filmora to stop working or respond slowly. Updating your graphics driver to the latest version can help resolve this issue. Here’s how to update your graphics driver:

1. Press the Windows key + X on your keyboard and select “Device Manager”.
2. Expand the “Display adapters” option.
3. Right-click on the graphics driver and select “Update driver”.
4. Choose the option to search automatically for driver updates.
5. If an update is found, download and install it following the on-screen instructions.
6. Restart your PC after the driver update is complete.

Solution 5: Reinstall Filmora 11/12

If the above solutions didn’t resolve the issue, reinstalling Filmora 11 or 12 can help fix any corrupted or conflicting files. Here’s how to reinstall Filmora on your Windows PC:

1. Press the Windows key + I on your keyboard to open the Settings menu.
2. Select “Apps” and then choose “Installed apps”.
3. Search for Filmora 11 or 12 and click on the three horizontal dots next to the app.
4. Select the “Uninstall” option to remove Filmora from your system.
5. Visit the Filmora X download page on the Wondershare website.
6. Download the latest version of Filmora 11 or 12 and follow the on-screen instructions to install it on your PC.
7. Launch Filmora and check if it is now working properly.

Conclusion

Dealing with Filmora 11 and 12 not working or responding on your Windows PC can be frustrating, but by following the solutions provided in this guide, you should be able to resolve the issue. Restarting your device, checking for Windows updates, running the troubleshooter, updating graphics drivers and reinstalling Filmora are effective steps to tackle the problem. By applying these solutions, you can enjoy seamless video editing with Filmora 11 or 12 on your Windows PC.