Rainbow Six Siege is an immensely popular first-person shooter game that has gained a massive following. However, like any online game, it’s not immune to issues that can frustrate players. One such problem is the Synchronization Failed Error, which prevents players from launching the game and syncing their achievements in Ubisoft Connect. In this comprehensive troubleshooting guide, we will provide you with step-by-step solutions to fix this error and get you back into the action swiftly.
Troubleshooting Steps:
Reboot your PC
Begin by rebooting your computer. This simple yet effective step can help refresh temporary system glitches and clear cache data that might be interfering with the server connectivity. To perform a proper reboot, shut down your PC and unplug the power cord from the socket. Wait for a few moments before plugging it back in and powering on the computer again.
Run the game as an administrator
Running the game executable file and the launcher application as an administrator can help you bypass any user account control or privilege issues that might be causing the synchronization error. To do this:
- Right-click on the Rainbow Six Extraction exe application file and select “Properties”.
- In the Properties window, navigate to the Compatibility tab.
- Look for the checkbox that says “Run this program as an administrator” and select it.
- Click “Apply” and then “OK” to save the changes. It is recommended to apply the same steps for Ubisoft Connect to ensure seamless synchronization.
Update Rainbow Six Siege
An outdated game version can lead to numerous bugs and issues, including problems with game saves and achievement updates. Keeping your Rainbow Six Siege game up to date is crucial. Here’s how you can update it: For Steam:
- Open the Steam client and go to the Library section.
- Locate Rainbow Six Siege in the list of installed games on the left pane.
- Steam will automatically check for available updates.
- If an update is available, click on “Update” to initiate the installation process.
- Allow the update to complete and then close the Steam client.
- Finally, reboot your PC to ensure the changes take effect when launching the game again.
For Ubisoft Connect:
- Launch Ubisoft Connect(formerly Uplay) on your computer and log in to your Ubisoft account.
- Click on the Menu icon and select Settings.
- In the Settings menu, choose Downloads from the left pane.
- Check the box that says “Enable automatic game updates” to ensure your games are always up to date.
For Epic Games:
- Open the Epic Games Launcher and navigate to the Library section.
- Locate Rainbow Six Siege and click on the three-dots icon next to it.
- Ensure that the Auto Update option is enabled, so the game updates automatically.
Verify and repair game files
Corrupted or missing game files can be a common cause of synchronization issues. Fortunately, most game clients provide an easy way to verify and repair files. Follow these steps: For Steam:
- Launch the Steam client and go to Library.
- Locate Rainbow Six Siege in your list of installed games.
- Right-click on Rainbow Six Siege and select “Properties”.
- In the Properties window, go to the Local Files tab.
- Click on “Verify Integrity of Game Files” and wait for the process to complete.
- After completion, restart your computer to ensure the repaired files take effect.
For Ubisoft Connect:
- Open Ubisoft Connect on your PC.
- Click on the Games tab and select the Rainbow Six Extraction game tile.
- Look for the arrow icon in the bottom right corner and click on it.
- From the drop-down menu, select “Verify files”.
- If prompted, click on “Repair”.
- Wait for the repair process to finish and then reboot your PC to ensure the changes are applied.
For Epic Games:
- Open the Epic Games Launcher and go to Library.
- Locate Rainbow Six Siege and click on the three-dots icon next to it.
- Select “Verify” and wait for the verification process to complete.
- Restart the Epic Games Launcher.
Allow Ubisoft Connect and RSS in Windows Firewall
Windows Firewall can sometimes block the necessary connections for Rainbow Six Siege and Ubisoft Connect, leading to synchronization issues. To ensure smooth gameplay, follow these steps to whitelist the required applications:
- Open the Start menu and search for Control Panel. Open it.
- Navigate to Systems and Security and click on Windows Firewall.
- In the Windows Firewall settings, select “Allow an app or feature through Windows Firewall”.
- Click on “Change settings” and choose “Allow another app”.
- Browse for Rainbow Six Siege, select it and click “Add”. Save the changes.
- Repeat the same steps to add Ubisoft Connect.
- Finally, save the changes and restart your PC to ensure the firewall settings take effect.
Close Ubisoft Connect Process in Task Manager
Closing unnecessary tasks and processes, especially the Ubisoft Connect task, can help free up system resources and potentially resolve any background conflicts. Follow these steps:
- Press the Ctrl+Shift+Esc keys simultaneously to open Task Manager.
- In the Task Manager window, navigate to the Processes tab.
- Look for the Ubisoft Connect task and select it.
- Click on “End Task” to close it.
- Be cautious not to close any essential system tasks.
- Repeat this step for other third-party unnecessary tasks individually, if applicable.
- Once done, restart your PC to ensure the changes are applied immediately.
Delete App Data Files from Ubisoft Connect Directory
Deleting the AppData folder or file from the Ubisoft Connect directory can help resolve synchronization failed errors within the Ubisoft Connect application. Follow these steps:
- Open File Explorer(This PC) and navigate to the installed Ubisoft Connect directory.
- The default location is usually C:\Program Files(x86)\Ubisoft\Ubisoft Game Launcher.
- Right-click on the UbisoftConnect.exe file and select “Properties”.
- Go to the Compatibility tab and check the box that says “Run this program as an administrator”.
- Apply the same steps for the ‘webcore.exe’ file if it’s available.
Check the Internet Connection
Before jumping to conclusions, it’s essential to ensure that your internet connection is stable. Poor or unstable internet connectivity can trigger various issues, including game launching or server connection problems. Consider switching between a wired(ethernet) connection and a wireless(Wi-Fi) connection to troubleshoot any network-related issues. Additionally, upgrading your data plan or contacting your service provider for assistance can help improve internet speed and stability.
Try Using Google DNS
If your specific DNS address is causing blocking issues with the Rainbow Six Siege game server, manually configuring your DNS settings can resolve the problem. Follow these steps:
- Press the Win+R keys simultaneously to open the Run dialogue box.
- Type “ncpa.cpl” and hit Enter to open Network Connections.
- Double-click on the Wi-Fi or Ethernet network you’re using.
- In the network properties, double-click on “Internet Protocol Version 4(TCP/IPv4)”.
- Select “Use the following DNS server addresses”.
- Enter 8.8.8.8 for the Preferred DNS server and 8.8.4.4 for the Alternate DNS server.
- Click “OK” to save the changes.
- Restart your computer to apply the new DNS settings.
Conclusion
By following these comprehensive troubleshooting steps, you should be able to resolve the Rainbow Six Siege Synchronization Failed Error and enjoy a seamless gaming experience once again. We hope this guide has been helpful to you. If you have any further queries or require additional assistance, feel free to leave a comment below. Happy gaming!
Experiencing difficulties with your Device, check out our “How To” page on how to resolve some of these issues.
