How to Fix Samsung S23, S23 Plus and S23 Ultra Moisture Detected Error

Samsung S23, S23 Plus and the S23 Ultra Moisture Detected Error is a frustrating issue that many users encounter when trying to charge their devices. The error message pops up when the device’s charging port detects moisture, even if the device hasn’t come into direct contact with water. This error can prevent users from charging their phones or performing data transfers, causing inconvenience and potential battery drainage.

Although the moisture detected error is a safety feature implemented by Samsung to protect the device from potential damage caused by moisture, it can be triggered by various factors. Here are some additional methods that can help you fix the moisture detected error on your Samsung S23, S23 Plus, or S23 Ultra device:

Method 1: Clearing USB Cache

Start by cleaning the areas near the USB port and the USB cable end using a clean, soft, thin towel. Ensure that there is no visible moisture or debris present. Then, clear the USBSettings cache on your Samsung device by following these steps:

1. Navigate to the Settings app.
2. Look for the “Apps” section and tap on it.
3. Enable “Show System Apps Only”.
4. Look for “USB Settings” in the list and tap on it.
5. Click on “Storage” and finally, click on “Clear Cache” on the next screen.

Method 2: Use a Different Charging Cable

Some users have reported that replacing the charging cable with a new one resolved the moisture detection issue. Over time, USB cables can get eroded due to improper handling, leading to moisture detection problems. If you suspect any issues with your USB cable, it’s recommended to replace it for safe and reliable charging.

Method 3: Turning off Fast Charging

For some Samsung S23 users, disabling fast charging resolved the moisture detection issue. Fast charging is enabled by default on the devices to charge quickly in less time. However, turning it off may help resolve the problem. Keep the fast charging turned off for a few days and then check if the moisture detected issue has been resolved.

Method 4: Using Wireless Charging

If the previous methods didn’t work, try switching to wireless charging for a few days. Samsung S23, S23 Plus and S23 Ultra devices support wireless charging and this method can help bypass the moisture detection issue. Check if the problem still persists after using wireless charging.

Method 5: Enabling Safe Mode

When all else fails, enabling safe mode can help troubleshoot the issue. Safe mode disables all third-party applications, allowing you to identify if any app is causing the moisture detection error. Follow these steps to enable safe mode:

1. Hold the power button.
2. Hold the “Power Off” option by keeping your finger on it for a few seconds.
3. Select “Safe Mode”.
4. Plug in your charging cable and check if the moisture detection issue is resolved.

Method 6: Check for Water or Moisture in the Charging Port

Sometimes, there might be actual moisture or debris present in the charging port, triggering the error message. To check for moisture or debris:

1. Power off your device.
2. Inspect the charging port visually to see if there is any visible water, moisture, or debris.
3. If you find any, gently clean the charging port using a soft, dry cloth or a toothpick. Be careful not to damage the port or push debris further into it.

Method 7: Use a Hair Dryer

If you suspect there might be moisture trapped inside the charging port, you can use a hair dryer to dry it out. Follow these steps:

1. Power off your device.
2. Set your hair dryer to the lowest heat setting.
3. Hold the hair dryer a few inches away from the charging port.
4. Gently blow warm air into the port for a few minutes.
5. Afterward, let your device sit in a dry and warm place for a while to ensure any remaining moisture evaporates.

Method 8: Reset Network Settings

Sometimes, the moisture detected error can be triggered by network-related issues. Resetting your network settings can help resolve these issues. Here’s how to do it:

1. Go to the Settings app on your Samsung device.
2. Navigate to the “General Management” or “System” section.
3. Tap on “Reset” or “Reset Network Settings”.
4. Select the option to reset network settings.
5. Once the reset is complete, reconnect to your Wi-Fi network and check if the moisture detected error still persists.

Method 9: Contact Samsung Support or Visit a Service Center

If none of the previous methods have resolved the moisture detected error, it’s advisable to reach out to Samsung support or visit an authorized service center. They have the expertise and tools to diagnose and fix hardware-related issues. Explain the problem you’re facing, the steps you’ve already taken and they will guide you through further troubleshooting or offer repair options if necessary.

Preventing the Moisture Detected Error in the Future:

1. Keep your device away from water, high humidity and extreme temperature conditions.
2. Use a protective case that covers the charging port when in challenging environments.
3. Avoid charging your device while it’s wet or in damp conditions.
4. Ensure that the charging cable and port are dry and free of debris before connecting.
5. If your device does come into contact with water, dry it thoroughly before attempting to charge it.

Conclusion

The moisture detected error on Samsung S23, S23 Plus and S23 Ultra devices can be a frustrating issue. However, by following the methods mentioned above, you should be able to troubleshoot and resolve the problem. It’s important to remember that the moisture detected feature is designed to protect your device from potential damage caused by moisture. If you’re unsure about handling the issue yourself or if the problem persists, don’t hesitate to seek assistance from Samsung support or visit a service center. They will be able to provide further guidance and ensure that your device is functioning optimally.

Experiencing difficulties with your Device, check out our “How To” page on how to resolve some of these issues.